Shipping Policy

Overview

At Fortepad, we provide global OEM and ODM manufacturing solutions for custom rubber products, mouse pads, and related products. Shipping schedules are based on product specifications, customization requirements, order quantity, and production timelines.

Production Lead Time

Production lead times vary depending on product type, materials, customization requirements, and order volume.

Typical production process:

• Sample development: 7–15 working days (depending on complexity)

• Mass production: Usually 15–30 working days after sample approval

• Custom projects with special materials or processes may require additional time

The final production schedule will be confirmed after order details and specifications are reviewed.

Shipping Methods

Fortepad supports worldwide shipping through reliable logistics partners.

Available shipping methods may include:

• Express shipping (DHL, FedEx, UPS, etc.)

• Air freight

• Sea freight

The recommended shipping method depends on order quantity, destination, and delivery requirements.

Shipping Cost

Shipping costs are calculated based on:

• Product weight and dimensions

• Shipping destination

• Transportation method

• Order quantity

For OEM and bulk orders, shipping details and costs will be confirmed during the quotation process.

International Shipping

Fortepad serves customers worldwide, including North America, Europe, and Asia.

Customers are responsible for any applicable import duties, taxes, customs fees, or local charges required by their country or region.

Order Tracking

For shipped orders, tracking information will be provided when available.

Customers can use the tracking details provided by Fortepad or contact our team for shipment updates.

Delays

While we aim to maintain reliable lead times, shipping delays may occur due to:

• Customs clearance

• Weather conditions

• Carrier delays

• International logistics disruptions

Fortepad will communicate with customers regarding any significant changes affecting delivery schedules.

Contact Us

For shipping inquiries or OEM project discussions, please contact:

Email:
sales@fortepad.com

Fortepad
Denver, Colorado, United States